Tails R Us

About this groomer

Just outside Cross Lanes, a family-centered cage-free pet-care center prioritizes a warm, stress-free visit for every dog. Serving the Charleston, WV region, the facility centers safety, temperament-based play groupings, and a tranquil environment where dogs can socialise and stay engaged while their humans are away. Clear policies and a humane-care ethos give owners confidence for daily grooming, daycare, and overnight boarding. Core services cover a full spectrum of dog-focused care, with transparent, value-driven pricing. A thoughtful intake process matches dogs to suitable play groups and supports comfort from arrival through pickup. Training-infused care helps instill good habits while promoting socialization. Grooming — complete packages with bath, brush-out, nail and ear care, and haircut options; the motto SOAK, RELAX, ENJOY captures the spa-like yet practical approach. Prices vary by service level. Boarding — cage-free, supervised overnight care designed as a fun slumber party with open play and peace of mind at reasonable rates. Daycare — open-play environment that supports healthier, calmer, happier dogs; temperament-based groupings foster safe socialization; no strict daily appointment required for drop-off care. Doggie Day School — integrated training during daycare to address behaviors and teach basic obedience alongside playtime. Safety and health are central, with explicit admission requirements (age, vaccines, temperament assessments) and check-in/check-out guidelines. A re-acclimation process helps dogs returning after an absence maintain a stress-free experience. The Pricing page emphasizes Premium Services Without the Premium Price, with grooming pricing varying by service and transparent pricing across offerings. Regarding cats, the site appears dog-focused and does not advertise feline care. For households with cats, please verify availability of cat-specific options with the facility.

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