CritterTown BathHouse

About this groomer

Nestled in Richmond's Stratford Hills corridor, this practical, hands-on pet spa offers a clean, purpose-built self-service wash that puts you in control of bath time. No bookings are required, and there’s no time constraint—each wash bay comes stocked with essentials: shampoo, towels, brushes, ear wipes, and a blow dryer. Optional add-ons like pet colognes let you finish with flair. The design emphasizes ease and autonomy, so you can handle grooming on your schedule, while staff are on hand to lend practical support when needed.Simple, pet-centered pricing: $20 per pet for a self-serve bath, with savings when you bathe multiple pets in the same tub. Two value-added membership options are offered to suit different routines:Annual Membership: $60 per year, after-hours access, plus discounted bath rates. Subscription: $30 per month per pet, unlimited baths during attended hours.Beyond baths, the bays are backed by a Retail Market featuring healthy treats, toys, collars, supplements, and gift cards, so you can stock up in a single visit.Geography and services: The flagship location sits in the Stratford Hills Shopping Center in Richmond, VA (Stratford Hills area), with a secondary location serving the Midlothian community. The service area covers Richmond and Midlothian, Virginia. This family-owned operation has been part of the community since 1996. The offering centers on self-service bathing, with a policy that grooming or professional bathing services are not provided by the facility. While promotions spotlight dog washing, the space serves households with multiple pets and varying bathing needs; cats are not explicitly listed as supported services.

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